The Beach Customer Satisfaction Survey

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	This is a survey regarding your level of satisfaction with the Beach operations and current staff. Please answer the following questions. Thank you for your time.

1.	What best describes your family?
	What best describes your family? Most know how to swim. Few know how to swim.

2.	What is the desired result for your visit to the Beach?
	What is the desired result for your visit to the Beach? have fun safety hang out with friends other

On a scale of 1-5 (with 1-not at all important and 5-very important), please select how important the following characteristics are when choosing a swimming facility.

AVAILABILITY

CLEANLINESS

GUARDING TECHNIQUE

CUSTOMER SERVICE

PRICE

	For the following questions please select how satisfied you are with the quality of the Beach operation.

4.	Lifeguard reliability
	Lifeguard reliability very satisfied satisfied neither dissatisfied very dissatisfied

5.	Please explain:

6.	Lifeguard quality
	Lifeguard quality very satisfied satisfied neither dissatisfied very dissatisfied

7.	Lifesaving techniques
	Lifesaving techniques very satisfied satisfied neither dissatisfied very dissatisfied

8.	The Beach concession stand selection
	The Beach concession stand selection very satisfied satisfied neither dissatisfied very dissatisfied

9.	The Beach concession stand prices
	The Beach concession stand prices very satisfied satisfied neither dissatisfied very dissatisfied

10.	Price of admission
	Price of admission very satisfied satisfied neither dissatisfied very dissatisfied

11.	Family and individual check-in process
	Family and individual check-in process very satisfied satisfied neither dissatisfied very dissatisfied

12.	Overall Beach experience
	Overall Beach experience very satisfied satisfied neither dissatisfied very dissatisfied

13.	Please explain:

14.	Date of visit? (mm/dd/yyyy)

15.	Please let us know your zip code.

16.	How likely are you to visit the Beach again?
	How likely are you to visit the Beach again? very likely somewhat likely somewhat unlikely very unlikely

17.	Please inform us of any recommendations you have for future seasons at the Beach

	Once again thank you for your time. The 2017 Beach staff

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